Private Policy

Domaine de Beauvallon ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://vineyard-beauvallon.framer.website/ or use our services.

1. Information We Collect

Personal Information You Provide

• Name, email address, and phone number when you make reservations

• Billing and payment information for purchases and bookings

• Preferences and special requests for tastings, tours, or events

• Communication history when you contact us

Information Collected Automatically

• IP address, browser type, and device information

• Pages visited, time spent on our website, and navigation patterns

• Cookies and similar tracking technologies (see our Cookies Policy)

2. How We Use Your Information

We use your personal data to:

• Process reservations for tastings, tours, dinners, and events

• Complete wine purchases and arrange deliveries

• Send booking confirmations and important updates

• Respond to your inquiries and provide customer support

• Improve our website and services

• Send marketing communications (with your consent)

• Comply with legal obligations

3. Legal Basis for Processing

Under GDPR, we process your data based on:

• Contract performance: To fulfill reservations and purchases

• Legitimate interests: To improve our services and communicate with you

• Consent: For marketing communications and non-essential cookies

• Legal obligations: To comply with tax, accounting, and other legal requirements

4. How We Share Your Information

We may share your information with:

• Payment processors to handle transactions securely

• Booking and reservation systems to manage your visits

• Delivery services for wine shipments

• Marketing platforms (with your consent) for newsletters

• Legal authorities when required by law

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure SSL encryption for data transmission

• Access controls and authentication

• Regular security assessments

• Staff training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under GDPR and French data protection law, you have the right to:

• Access your personal data we hold

• Rectify inaccurate or incomplete information

• Erase your data ("right to be forgotten")

• Restrict processing of your data

• Object to processing for marketing purposes

• Data portability to receive your data in a structured format

• Withdraw consent at any time for marketing communications

To exercise these rights, contact us at contact@domainebeauvallon.fr.

7. Data Retention

We retain your personal data only as long as necessary:

• Booking information: 3 years after your visit

• Purchase records: 10 years for tax and accounting purposes

• Marketing consent: Until you unsubscribe or withdraw consent

• Website analytics: 26 months

8. International Transfers

Your data is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

9. Marketing Communications

With your consent, we may send you information about:

• Special wine releases and exclusive vintages

• Upcoming events and seasonal activities

• Exclusive offers for our vineyard experiences

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when changes were made. We encourage you to review this policy regularly.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights:

Data Controller:
Domaine de Beauvallon
[Address]
[Postal Code] [City]
France

Email: contact@domaine-beauvallon.com
Phone: [Phone Number]

Supervisory Authority:
If you are unsatisfied with our response, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority, at www.cnil.fr.